FAQ
Straight answers
The questions we actually get asked, answered without the sales pitch.
FAQ
Common questions
Is the estimate really free?
Yes. We come out, look at the job, measure it, and there is no charge and no obligation. You are not signing anything by asking.
How fast will I get a quote?
A written quote within 24 hours of the on-site visit. Not a number shouted over the phone — a real one, in writing, that you can hold us to.
How quickly can you start?
Faster than most. Our customers consistently mention speed in their reviews — one had a quote on a Saturday and the job finished by Tuesday. Actual scheduling depends on the work already on the books and on the weather, and we will give you a real date rather than a hopeful one.
Do you tear out and replace old concrete?
Yes. Cracked driveways, failed slabs and worn-out sidewalks come out and a new one goes in. Full replacements are a large part of what we pour, and the quote covers the whole job rather than the pour alone.
Do you haul the old concrete away, or does it stay on site?
It leaves with us. Broken-out concrete does not sit in a pile behind your shop waiting for you to find somebody to take it. Removal and disposal are part of the job we quote.
Do you clear trees, stumps and brush before pouring?
Yes. If something is standing where the slab needs to go, we take it out — trees, stumps and brush included. You do not need to book a separate clearing crew and then wait for them before we can start.
Do you handle excavation and grading?
Yes, and not only the few inches under the slab. We dig and grade the site to what the job needs before any base goes down, so the finished concrete sits at the right level and the water runs where it should.
Do you do the ground work, or do I have to arrange that?
We do it, and that is the point of hiring one contractor. Clearing, excavation, grading, then a compacted and stabilized base before anything is poured. Most of the failed slabs we get called to look at were never a concrete problem — the ground moved and the slab followed it.
Is my job too small — or too big?
Neither, most likely. We pour a set of back steps and we pour commercial work: houses, warehouses, schools, churches and industrial sites. Ask, and if it is genuinely not something we should be doing we will say so rather than take the job anyway.
Who actually shows up to do the work?
We do. The person who measures your job is the person who pours it. Plenty of contractors sell the job and then send a crew you have never met, with a foreman who was not part of the conversation about where the water drains.
What areas do you serve?
We work across East Texas from our yard in Shepherd — Shepherd, Cleveland, Coldspring, Livingston, Conroe, Splendora, Dayton, New Caney, Huntsville, Onalaska, Willis, Houston. If you are near the edge of that list, call and ask rather than assuming; we will tell you straight.
Do you clean up when you are done?
Yes, and our customers mention it. Leaving a site clean is part of the job, not a favour.
Why do concrete slabs crack in East Texas?
Because the clay here moves. It swells when it takes on water and shrinks when it dries out, every season, and that movement transfers into anything sitting on top of it. Concrete does not crack because it is weak — it cracks because the ground under it will not hold still.
Can you stop a slab from cracking at all?
No, and anyone who tells you otherwise is selling something. Concrete cracks. What we control is where. Control joints saw-cut on schedule give the slab a straight line to crack along, instead of it choosing its own path across the middle.
What is a control joint?
It is the saw-cut groove you see running across a slab in a grid. It creates a deliberate weak line, so when the concrete shrinks as it cures, it separates neatly along that line. Cutting them at the right time matters as much as cutting them at all.
What mix strength do you use?
We pour 3,000, 3,500 or 4,000 PSI depending on what the job has to carry. A patio and a slab that holds a loaded trailer are not the same pour, so we match the mix to the use rather than quoting one number for everything.
Where does the rebar go?
On chairs, at mid-slab depth. Rebar lying on the dirt while concrete is poured over it does very little, because it ends up at the bottom of the slab where there is not much tension. Set at mid-depth it actually holds the slab together.
Why does the base matter so much?
Because a slab is only as steady as what it sits on. Most failures we get called to look at were not a concrete problem — the ground underneath moved or washed out, and the slab simply followed it. We compact and stabilize the base before anything gets poured.
How long before I can drive on a new driveway?
Concrete needs time to cure before it takes vehicle weight, so plan on parking elsewhere for several days. We will tell you the specific window for your pour before we start, so you can make arrangements rather than guessing.
Do I need a permit?
It depends on your county, your city and what you are pouring. Ask us during the on-site visit — we would rather work it out with you up front than have you find out afterward.
Do you pour to my building supplier’s drawings?
Yes. For a metal building or barndominium, bring the anchor bolt pattern and slab dimensions from your supplier and we set the bolts to match. This has to be right before the pour — a slab that misses the bolt pattern cannot be fixed after the fact.
How do I get started?
Call (281) 622-3163 during business hours, or send the estimate form on this site. Either way, the next step is us coming out to measure at no charge.
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